Returns & Exchanges
At Old Salt Co-Op, we stand by the quality of our goods and offer a 30-day return window for items in their original, unused condition. Whether it's a change of heart or a sizing issue, we are dedicated to ensuring you are completely satisfied with your purchase.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in the original shipping box or similar protective packaging, ensuring all original tags and labels are attached.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing